The Illinois Department of Health And Family Services' (IDHFS) Division of Child Support Services (DCSS) has an interactive website. Custodial and non-custodial parents with an active child support case with DSCC can use the website to access:
- Payments Information (payments processed by IDHFS)
- Note: If you receive child support checks from the State Disbursement Unit (SDU), you can access SDU’s website.
- Account Balance Information
- Income Withholding Information
- Appointment Information
The DCSS website also provides general information on the following topics:
- How to apply for child support services
- The IDHFS Notice about tax refund or other offsets
- The Department of Treasury notice stating your federal payment was reduced
- How to file an appeal
- How to change your name and address
- What to expect at a hearing regarding your child support
- The process to change or modify a child support order
- The income withholding process